Effective Date: 02/02/2025

Introduction
Welcome to Amubuddy, your dedicated platform for digital educational services. By purchasing or accessing our services, you agree to the terms outlined in this policy. Please read it carefully to understand our stance on refunds and returns.

1. No Refund Policy
All sales of digital services on Amubuddy are final and non-refundable. Once a transaction is completed, you acknowledge that no refunds, returns, cancellations, or exchanges will be permitted, except as explicitly stated in this policy.

2. Nature of Digital Services
Our services (e.g., courses, study materials, subscriptions) are delivered electronically and are accessible immediately upon purchase. Due to their intangible nature and the risk of duplication or misuse, we cannot accept returns or process refunds under any circumstances.

3. Exceptions
Amubuddy reserves the sole discretion to make exceptions to this policy in rare cases, such as:

• Duplicate charges: If you are erroneously charged multiple times for the same service, contact us to resolve the issue.
• Technical failures: If a service is fundamentally unusable due to a technical error on our end, we may offer a replacement or credit.

Such exceptions are evaluated on a case-by-case basis and do not guarantee a refund.

4. Subscription Services
For subscription-based services:

• Cancellations must be made before the next billing cycle to avoid future charges.
• No refunds will be issued for partial subscription periods or unused access.

5. Unauthorized Transactions
If you suspect fraudulent activity (e.g., unauthorized purchases), notify us immediately at [support email] and contact your bank. Amubuddy is not liable for disputes resolved directly through financial institutions.

6. Dispute Resolution
Filing chargebacks or payment disputes without first contacting us may result in permanent account suspension. We encourage customers to reach out to our support team to resolve issues promptly.

7. Policy Updates
Amubuddy may update this policy at any time. Revised versions will be posted on our platform, and continued use constitutes acceptance of the changes.

Contact Us
For questions or concerns regarding this policy, contact our support team at:

• Email: send@amubuddy.com
• Help Center: +91 9696775989